TERMS OF SERVICE
Welcome to the MARKELA SOFT LLC website. Please carefully read the following terms and policies before using our website, browsing products, or making a purchase. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with all the provisions set forth in these terms.
I. Company Introduction
MARKELA SOFT LLC is an e-commerce company specializing in the sale of women’s lingerie, dedicated to providing customers with comfortable, high-quality, and stylish intimate apparel. We showcase product information via our online platform and offer a secure, convenient shopping experience.
II. Website Terms of Use
You agree to use this website solely for lawful shopping purposes and shall not:
Use the website in any illegal manner;
Interfere with the website’s normal operation or security systems;
Reproduce, modify, or distribute website content without authorization;
Provide false order information or impersonate others to make a purchase.
MARKELA SOFT LLC reserves the right to modify website content, product information, or related services based on business needs, and reserves the right to refuse unusual orders or restrict account usage.
III. Product Information
We strive to ensure the accuracy of product images, colors, sizes, descriptions, and other information on the website. However, slight variations may occur in the actual products due to differences in display devices, production batches, or photography environments.
Product inventory, prices, and promotional activities are subject to change at any time; the information displayed on the website at the time of order submission shall prevail.
IV. Billing and Payment Terms
- Purchase Type
All women’s lingerie products sold on the MARKELA SOFT LLC website are one-time purchases.
The transaction is completed once the customer makes the payment for the order. We do not offer subscription services; there are no automatic renewals or recurring charges.
- Payment Methods
Customers may complete payments using the secure payment methods provided on the website. Payment confirmation is required for all orders prior to shipment.
Customers must ensure that the payment information provided is accurate and complete. The customer bears responsibility for any order delays or transaction failures resulting from incorrect information.
- Prices and Fees
Product prices displayed on the website represent the current selling price. Where applicable, the total order amount may include:
Product costs;
Applicable sales tax;
Shipping fees (if applicable).
All costs will be clearly displayed prior to order submission; by confirming payment, the customer agrees to pay the full amount shown for the order. V. Order Policy
Once an order is submitted, we will process it based on inventory availability. It is the customer’s responsibility to ensure that the product details, shipping address, and contact information provided in the order are accurate.
If an order cannot be fulfilled due to insufficient stock, payment failure, or other factors beyond our control, we may cancel the order and will notify the customer promptly.
VI. Intellectual Property Protection
All content on this website—including but not limited to text, images, brand logos, product descriptions, web design, and other materials—is the property of MARKELA SOFT LLC or the respective rights holders.
No individual or entity may copy, use, or disseminate the content of this website without authorization.
VII. User Account Responsibility
If you create an account, you are responsible for safeguarding your account information and password, and for all activities that occur under your account.
Please contact us immediately if you discover any unauthorized use of your account.
VIII. Disclaimer
MARKELA SOFT LLC strives to ensure the continuous and stable operation of the website; however, we do not guarantee that the website will always be error-free, uninterrupted, or completely unaffected by external factors.
In the event of service interruptions caused by network failures, third-party service issues, or force majeure, we will take reasonable measures to mitigate the impact.
IX. Governing Law
These terms are governed by the applicable laws and regulations of the United States. Any disputes arising from the use of the MARKELA SOFT LLC website or the purchase of products shall be resolved in accordance with applicable law.
Thank you for choosing MARKELA SOFT LLC. We remain committed to providing our customers with a safe, reliable, and high-quality shopping experience.

